About our company
We support doctors’ surgeries, clinics and health centres with modern AI solutions for intelligent call handling and digital patient communication. In partnership with the US-based company Quadrant Health, we optimise the accessibility of medical facilities whilst significantly reducing the workload on practice staff.
Our AI automatically handles incoming calls, efficiently coordinates appointments and reliably answers patient enquiries – 24 hours a day, 7 days a week. This reduces waiting times, streamlines administrative processes and gives staff more time to provide personalised care to patients.
The solution is specifically designed to meet the requirements of the healthcare sector: fast, professional and data-protection-focused. From booking appointments and structured patient communication to prioritising urgent matters, our technology ensures smooth and modern day-to-day practice operations.
Significant reduction in the workload for reception and practice staff
Faster appointment booking and more efficient processes
Professional handling of patient enquiries
Reduction in waiting times and missed calls
- A modern, scalable solution for medical practices, clinics and health centres
Our aim is to strengthen medical facilities in the long term through intelligent automation – so that the focus remains where it should be: on providing the best possible patient care.
Incoming calls
Our AI handles patient communications by telephone 24/7. It coordinates appointments, prescription requests, referrals, sick notes and appointment cancellations efficiently and reliably.
The solution supports over 50 languages, automatically transcribes all calls and transfers the most important medical information directly into your practice or medical software. This reduces the workload on staff, optimises processes and significantly improves the accessibility of your practice.
Outgoing calls
Patients are contacted automatically via AI and informed about appointment rescheduling, the coordination of routine preventive medical check-ups and the provision of prescriptions via a download link.
Doctors can configure various campaigns independently within their backend software, enabling them to communicate automatically with their patients without tying up additional staff during day-to-day practice operations.
AI Transcription
Thanks to our AI-powered speech recognition and automatic medical documentation, the doctor-patient consultation is transcribed in real time and transferred to the patient’s medical record in a structured format.
The doctor simply needs to check and approve the automatically generated record entry.
This significantly reduces administrative tasks, giving medical staff more time to treat, care for and provide personalised attention to patients.