Incoming calls

Our AI handles patient communications over the phone – reliably, efficiently and 24 hours a day, 7 days a week. It ensures that no enquiry is missed and that your practice remains available at all times.
The solution automates key organisational processes such as:

Booking and changing appointments
Prescription requests and collection
Referrals to specialists
Sick notes
Cancelling appointments

The AI communicates with your patients in a natural, friendly and professional manner – in over 50 languages. This enables you to provide modern, accessible patient communication whilst significantly improving your practice’s accessibility.

All conversations are automatically transcribed, and the relevant information is transferred in a structured format directly into your practice or medical software. This noticeably reduces manual tasks and administrative workload.
Your benefits at a glance:

Significant reduction in the workload for practice staff

Less telephone traffic and fewer interruptions to day-to-day work
Higher patient satisfaction thanks to constant availability
Faster and more efficient workflows
Seamless integration into existing practice processes
GDPR-compliant documentation and data processing

With our AI, you’ll have more time for what really matters: providing medical care for your patients.